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Aug262018

How to Remove Smart DNS Proxy Error

Category: Smart DNS Proxy

So, lately, some of you guys and gals (equal opportunity here) have commented saying-- “Smart DNS Proxy keeps popping up out of nowhere”. Or even say “how do I remove it?”. We’ll show you how because it’s cute and you take it on a night out into town.

Well, for the unknown, Smart DNS Proxy lets you unblock geo-restrictions on video streaming sites like Netflix, Hulu, etc. And the way it works is you need to enter the Smart DNS Proxy DNS in your system settings first, and activate your IP address in our system.

But, what if your IP address is not registered in our network, and you are being routed to your My IP Address activation page, every time you try and access one of the streaming sites they can unblock.

There are two ways to fix it.

You can remove the error page by logging to Smart DNS Proxy My Account section and activate your IP address. Once you click ACTIVATE IP button and register your IP address to their network, you won’t see any error page when you visit the list of supported sites.

If you don’t wish to continue using Smart DNS Proxy (it’s hard to see you go) or if your Smart DNS Proxy trial has expired, then you just need to remove Smart DNS Proxy’s DNS from your computer and smartphones. So, you will go back to your local ISP DNS.

Here is how to do it on various operating systems - this for Windows,

Right-click on the “Start” button, then click “Control Panel”

Click on “Network and Internet”. Click on “Network and Sharing Center”.

Click on “Change adapter settings”.

Right-click on the interface through which you are connected to the Internet and click “Properties”.

Double-click on Internet Protocol Version 4 (TCP/IPv4)

In the General tab, you should see two DNS servers there, simply, click on “Obtain DNS server manually” and your system will start using DNS on your router or one from your ISP.

Save changes and reboot your computer, this should fix it now.

Similarly, on macOS,

Open System Preferences

Click on Network under Internet & Wireless.

Select the network (Wireless or Ethernet) your Mac is connected.  

Then click on Advanced.

Click on DNS on the top section.

There you should see DNS servers from Smart DNS Proxy, click on those two DNS Server IPs and remove it.

Click on OK to save changes and reboot your computer.

And that’s it, no more error page

If you are still getting Smart DNS Proxy popups or if you see no DNS server on your computer or mobile devices, it’s because you’ve setup Smart DNS Proxy on your router.

Now, you need to log in to your router and remove those two DNS servers to get it working.

Depending on which device or router you have, you can find the step by step guide on our website.

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Thanks for reading and watching.

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